Today, Metrolanguage Technologies is the industry's only provider of a true web-based application that administers and tracks customer, interpreter, employee, and management interactions online.

The Metrolanguage e-business platform is designed specifically for language service companies to better manage their relationships and communications with each of these groups.

Our platform integrates the flow of information amongst customers, interpreters, employees and managers, and provides the management framework through which every communications event is intelligently routed and tracked throughout the organization.

Advantages of this e-business platform include:

		Better managing all customer, interpreter and employee information, and interactions
		Intelligent enterprise-wide data sharing and routing
		Real-time viewing of interpreter requests and invoice information
		Browsing and editing assigned or unassigned appointments
		Conveniently viewing invoices and signed appointment forms online
		Providing customer and interpreter access to the online database which reduces calls and lowers overhead
		Featuring a single point of configuration and administration for more simplified management
		Presenting a single image of your company to the customer, regardless of contact point
		Helping employees and interpreters to understand their role in "the big picture"