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Assign an interpreter to an appointment from the list of available interpreters. If your customer has entered a preferred interpreter, only that interpreter will be able to see and accept this appointment. Operators can accept or reject the requested interpreter.
Directly notifiy the interpreter management department of interpreter performance.
Assign a priority level to each appointment that will be displayed on the screen of each interpreter coordinator and individual interpreters.
View the history of this appointment, including who entered it, assigned it, or changed any information in it. Maintain better supervisory control over all your jobs.